DONAGHEY’S VAN CENTRE, “IT’S ALL ABOUT CUSTOMER CARE AND LOOKING AFTER PEOPLE”

first_imgBUSINESS: A Donegal-based company, have credited their incredible success down to their desire to provide top-class customer service. Their motto is simple, “It’s all about customer care and looking after people” As Ireland’s premier supplier of motorhomes, Donegal-based Donaghey Motorhomes has been established as a Fiat Professional Service Centre for the past five years.So taking on the Fiat light commercial vehicle franchise hardly constitutes a venture into the unknown!Having serviced and worked closely with the Fiat marque for a decade and a half, attaining Professional Service Centre status, it would be fair to assert that the team at Donaghey Motorhomes have more than served their Fiat apprenticeships.Being appointed main Fiat light commercial vehicle dealer has been a seamless transition and the country’s No.1 motorhomes supplier has hit the ground running as an official outlet for Fiat vans across Donegal Call in today and see for yourself!Commenting on the new franchise, Damian and Gerry confirm that these are exciting times for the business, “We’re over the moon. Having been a Fiat Professional Service Centre for many years through the motorhomes side of things, we decided to give this a go. 99% of motorhomes are built on Fiat Ducatos, so we are more than familiar with that set-up.“We were already servicing Fiat vans, including fleet work for the likes of eir etc., so it’s definitely an area we’re very familiar with and very comfortable with.“We’ve been servicing Fiat vans since we started up 15 years ago so I suppose becoming a main dealer was a logical progression.”At the time of writing, the dealership was only in its infancy. But, already the signs were very encouraging.“The vans started arriving in the showroom in November, 2015 and we’ve had a good response so far,” notes Gerry. “We’re only really putting our toes in the water at the minute. Fiat vans have never been up in this part of the country before, so it’s something new for the public to consider.”As well as getting a high-quality vehicle, customers can also rest assured that they will receive an outstanding service from a company that has built its reputation on remarkably high service levels.“Michael Donaghey [company founder and proprietor] has earned a great reputation nationwide for service and aftersales and that’s certainly an area we’ll be focussing on.“This has always been a very service-orientated business and we’ll be bringing that to the Fiat van franchise. With the Ducato, Scudo, Doblò and Fiorino – each available in a number of variations – the flexible and highly-specced Fiat commercial range has something to suit every need.“Everything is covered, from small vans to large ones. For example, the Ducato XLWB (extra-long wheelbase) with H3 roof has an exceptional payload and is so spacious it can carry an American style fridge freezer standing up.”“They’re very reliable, very comfortable and very modern – they were the first to put the gear stick on the dashboard and the handbrake on the right hand side of the driver’s seat.“You get a powerful, smooth and economical drive with a limitless amount of options available.“As safety is very important to us and one of our primary concerns is the safety of our customers on the road, we will have steering-wheel controls and Bluetooth on every model we sell.“In short, it’s a very, very good product. I’ve been all over Europe in an automatic Ducato camper van and I have to say it’s truly something to behold.”“It’s all about customer care and looking after people,and that’s what we pride ourselves on.”DONAGHEY’S VAN CENTRE, “IT’S ALL ABOUT CUSTOMER CARE AND LOOKING AFTER PEOPLE” was last modified: June 10th, 2016 by Mark ForkerShare this:Click to share on Facebook (Opens in new window)Click to share on Twitter (Opens in new window)Click to share on LinkedIn (Opens in new window)Click to share on Reddit (Opens in new window)Click to share on Pocket (Opens in new window)Click to share on Telegram (Opens in new window)Click to share on WhatsApp (Opens in new window)Click to share on Skype (Opens in new window)Click to print (Opens in new window)Tags:BusinessFeaturesnewslast_img

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